What's the difference between deodorant and antiperspirant?

Deodorant does not stop you from sweating. Deodorant works by neutralising the bacteria that causes bad body odour to keep you smelling fresh. 

Does it take time to adjust after I switch to Joi deodorant?

Most people are able to make the switch instantly and successfully but some people experience a "detox" period when transitioning from traditional antiperspirants to natural deodorants and it can take your body up to four weeks in order to adjust to Joi deodorant. 

Are Joi products suitable for pregnant and breastfeeding women?

Absolutely yes! Our products are made with 100% natural ingredients and are safe for both pregnant and breastfeeding women. 

Where is it made?

All our products are proudly made in Malaysia. 

How can i place a wholesale order?

We are glad you asked! Please contact hello@shopjoi.com and we’ll be happy to help you.


What are the ingredients used to make Joi products?

Joi deodorant is made with 100% natural ingredients and free from harmful chemicals. Full ingredient lists can be found on the individual product pages. 

Does Joi deodorant contain Baking Soda?

Joi deodorants come with two versions. The original versions contain baking soda and the sensitive skin version is baking soda free.

Does Joi deodorant contain Aluminium?

No. Joi deodorant does not contain Aluminium.

Are Joi products organic and vegan?

Joi products are absolutely vegan. Our products are made from 100% natural ingredients and contain no toxins and other harmful ingredients. We choose certified organic ingredients whenever possible.  

Does Joi product uses synthetic fragrances?

No absolutely not! We only use pure essential oils to add a subtle scent to our products. It's also important to understand that essential oils do not have the same strength as chemical fragrances and it does not have an overpowering smell. 

Shipping & Returns

How much is shipping?

Please note that your order is shipped from Malaysia. Shipping fee is SGD6and free when you purchase above SGD100. 

We ship internationally too. Shipping cost will be shown after you key in your shipping details for international oders.

Where do you ship?

We ship to every part of the world. 

How can I track my order?

Your tracking number is usually emailed to you when your parcel is shipped. Simply click on the tracking number to track your parcel.

Please note that it often takes the service carrier 24-48 hours to scan a package and then update the tracking information within their system. Rest assured that your order has shipped and is on its way to you! You should be able to see an update within 2 business days of shipment. 

How long will it take to get my package?

We ship out all orders within 1-2 business days and you can expect to receive them in 3-6 business days.

International shipping takes about 4-7 working days. 

Do you allow exchanges or returns?

Due to hygiene & safety concerns, we do not accept exchanges or returns. All sales are final. 

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at hello@shopjoi.com