General

Deodorant does not stop you from sweating. Deodorant works by neutralising the bacteria that causes bad body odour to keep you smelling fresh. 

Most people are able to make the switch instantly and successfully but some people experience a "detox" period when transitioning from traditional antiperspirants to natural deodorants and it can take your body up to four weeks in order to adjust to Joi deodorant. 

Absolutely yes! Our products are made with 100% natural ingredients and are safe for both pregnant and breastfeeding women. 

All our products are proudly made in Malaysia. 

We accept credit card, debit card (Visa/Master).

We are glad you asked! Please contact hello@shopjoi.com and we’ll be happy to help you.

Ingredients

Joi deodorant is made with 100% natural ingredients and free from harmful chemicals. Full ingredient lists can be found on the individual product pages. 

Yes. Baking soda is one of the active ingredients in Joi deodorants. 

No. Joi deodorant does not contain Aluminium.

Joi products are absolutely vegan. Our products are made from 100% natural ingredients and contain no toxins and other harmful ingredients. We choose certified organic ingredients whenever possible.  

No absolutely not! We only use pure essential oils to add a subtle scent to our products. It's also important to understand that essential oils do not have the same strength as chemical fragrances and it does not have an overpowering smell. 

Shipping & Returns

Please note that your order is shipped from Malaysia. Shipping fee is SGD8 and free when you purchase above SGD100. 

We ship internationally too.

We ship to every part of the world. 

Your tracking number is usually emailed to you when your parcel is shipped. Simply click on the tracking number to track your parcel.  In case you can't be directed to the tracking page, you can click here to track your parcel.

Please note that it often takes the service carrier 24-48 hours to scan a package and then update the tracking information within their system. Rest assured that your order has shipped and is on its way to you! You should be able to see an update within 2 business days of shipment. 

We ship out all orders within 1-2 business days and you can expect to receive them in 2-4 business days.

International shipping takes about 3-7 working days. 

Due to hygiene & safety concerns, we do not accept exchanges or returns. All sales are final.